IT Officer

Job Description

IT Officer will be taking care of office IT network and systems. Preparation laptop and system for newly join employee and support IT related matters

Responsibilities

To install and configure computer hardware, operating system, printers and applications
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Configure computer and setting up accounts for new employees
Providing day-to-day support coverage to end users ranging from software and network support, hardware, troubleshooting resolution
Demonstrating ability to provide excellent IT service via telephone, remote support or in person
Repairing and replacing equipment as necessary
Managing technical documentation, including procedural documentation and relevant reports
Weekly report of IT functions to management

Job Requirements

Bachelor in IT and Computer Science or Diploma in IT or relevant field.
2-year experiences in related field (Fresh graduate with good attitude are also welcome)
Experience with Active Directory, Office365, Sharepoint and VPN services
Basic Networking and Windows services (DNS, DHCP) is a must
Additional certification in Microsoft, Cisco or similar technologies is plus
Good understanding of computer systems and other tech products
Familiarity with remote desktop applications and help desk software
Excellent problem-solving and communication skills
Ability to work independently
Able to communicate in English

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